Privacy Policy

Forge My Brand ("we," "us," "our"), operated by TOHO Global Brands OPC Private Limited, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit forgemybrands.com or use our services.

1. Information We Collect

Information you give us directly:

• Name, email address, and phone number (via contact forms, quote requests, or newsletter sign-ups)
• Project details, briefs, and files you share with us for creative or publishing work
• Billing and payment information for project invoicing
• Any information you provide when creating an account on our client portal (ForgeTraq)

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on the site, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes for our services
• Deliver and manage creative, branding, web, video, and publishing projects
• Process payments and send invoices
• Provide access to ForgeTraq for project tracking and collaboration
• Send updates, newsletters, or marketing communications (only if you've opted in)
• Improve our Website, services, and user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (hosting providers, payment processors, email services)
• Team members and freelancers working directly on your project, on a need-to-know basis
• Legal authorities, if required by law or to protect our rights

We do not share your information with third parties for their own marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers with access restricted to authorized personnel. We use industry-standard measures to protect your data, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Project files and business data may be stored using third-party cloud storage providers as part of our workflow.

5. Cookies

Our Website uses cookies to:

• Remember your preferences
• Understand how visitors use our Website
• Improve site performance

You can disable cookies through your browser settings, though this may affect how the Website functions.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal or contractual retention requirements
• Opt out of marketing communications at any time

To exercise these rights, contact us using the details in Section 9.

7. Third-Party Links

Our Website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our Website after changes constitutes acceptance of the updated policy.